Privacy Policy

This policy explains what data is collected when you visit the Hera Medical website and how it is used.

Data we collect

This website does not build visitor profiles and does not use advertising or tracking cookies. We process only the information you submit through the contact form.

  • Full name
  • Email address
  • Institution / company name (optional)
  • Phone number (optional)
  • Country (optional)
  • Inquiry type and your message

Purpose of use

This information is used solely to assess your inquiry, respond to you and route it to the relevant team where necessary. You are not added to marketing lists without consent.

Retention

Messages submitted through the form are kept in our corporate mailbox for a reasonable period after the inquiry is closed, then deleted. Inquiries that lead to a commercial relationship are retained for the period required by applicable law.

Cookies

The site does not require cookies to function. Only your product list view preference (grid / list) is stored in your browser’s local storage; this never leaves your device and is not transmitted to us.

Third parties

Fonts and all site assets are served from our own origin; no third-party request is made for your page views. Form submissions are relayed to our corporate mailbox over Google’s SMTP infrastructure.

Security

The site is served exclusively over HTTPS. Form submissions are validated server-side and rate limited. We apply reasonable technical and administrative measures to protect your personal data.

Contact

For questions about this policy, please use the channels on our contact page.

Let’s pin down the product you need.

Send us the code, size and quantity you need; we will come back in writing with the matching item, lead time and the documents required.